Popkeep reviews


Popkeep's reputation score is 1%, which is bad.



on commented

I ordered a pair of boots in September and still have not received them!! I’ve contacted them several times with NO response!!!!


on commented

Do not purchase from this company! It took weeks to get in the boots I ordered. When they arrived, the sizing was way off, they run at least 2 sizes small.
I asked for a replacement and they told me ... Read more


on commented

Terrible do not order from this company
no way of getting a hold of anyone . i will stop payment on my credit card.


on commented

Sent wrong size no response to return


on commented

I HAVE NOT RECEIVED MY DELIVERED ORDER THAT I HAVE PREVIOUSLY PAID FOR. MY POST OFFICE SAID, IT WAS APPARENTLY LEFT @ THE DOORSTEP IN ANOTHER CITY TO ANOTHER PERSONS ADDRESS INSTEAD OF MY PO BOX THAT WAS THE SHIIPPING ADDRESS IN NY..


on commented

Popkeep is horrible! Ordered shoes in August and received them in November. Cute, but do not fit correctly, quality is poor product and the dye - smells! Could the dye be toxic?!


on commented

Terrible customer service. I ordered boots on September 21 and today is November 3 and have seen nothing. When I looked up tracking order they gave it did not come up. Spent $40 for boots that have not arrived. I have told them i wanted to cancel. I have not hear back.


on commented

Charged me $40 for shoes on 9/20 for Order PK600860193 when I had NOT received them, not gotten an email link with shipping delivery information and when I wrote to customer service they said product ... Read more


on commented

I have ordered a pair of boots over a month ago and no shoes and no way to track as that site doesn't work. And no place can I find a telephone number. HELP!!!!!!


on commented

Ordered boots it's been 2 weeks maybe more butt have not received my boots.
Never again will I order from this company again!


on commented

If the boot or shoe doesn't fit you have to return it to China at your own expense!! The boots I ordered are too small in spite of ordering a size larger. To return them would cost me $60.00 for these $40.00 boots. DO NOT ORDER FROM THIS COMPANY.


on commented

Where are my boots? You are awful in the area of customer service. Never again, lesson learned.


on commented

The product quality was terrible, took over a month to receive and when I emailed them about a refund, it took several emails from me just to hear anything back. Their response was that the returns ha... Read more


on commented

DO NOT ORDER from this company. Ordered boots over a month ago and I am still waiting for them. Sent them an email and they offered me 5% off and then received email that they had alledgedly been ship... Read more


on commented

Do not purchase anything from Popkeep. I ordered 2 pair of boots on 9/5/2018. I received them separately the week of 10/21/18 after numerous emails. I asked them to cancel the order and by the time ... Read more


on commented

I placed an order for 2 pair of shoes a month ago and have not received them. Received email that they have my money and will process in 10-20 business days. Been about 20 business days and still hav... Read more


on commented

No merchandise no phone number no credit


on commented

I ordered boots Sept. 26 2018.
My credit card has been charged, I haven’t received my boots


on commented

This company is an absolute rip off scam. Icustomers service is a joke. No response, refuse to give refund info. This company is located in china . They are taking advantage of the American consumer.... Read more


on commented

This company does appear to be a scam. I ordered three weeks ago and they have not shipped anything. I cannot contact them. E-mail seems to be the only customer service option, they took 10 days to re... Read more


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Country affiliation

United States
35%

United Kingdom
12%

France
12%

Brazil
12%

Mexico
6%

Singapore
6%

Denmark
6%

Belize
6%

Canada
6%

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