Paycom reviews

Paycom is a public company in computer software with 1001-5000 employees founded in 1998. Paycom's reputation score is 1%, which is bad.

on commented

We are 1 month into our conversion to Paycom and it has been incredibly disappointing. Their user interface is horrible. Their training videos basically just teach you how to navigate the horrible UX.... Read more

on commented

This company is horrific. After 29 months of mistakes, inadequacies, lack of proper tracking, and a multitude of other issues, we finally fired them. We lost employees because they couldn't under... Read more

on commented

Paycom's sales reps promise an on site implementation but it is just the sales rep collecting data. Not a real hands on implementation. They promise local service which other than the sales rep... Read more

on commented

We have had MANY issues over the last year with Paycom including them overdrafting our bank account by 30K because they made errors. We get notices from the state for late tax filings and rarely have... Read more

on commented

Great customer service! We have a dedicated specialist we can call directly to assist with questions. Response to emails is quick too. We had on site training for first couple of payrolls.

on commented

Terrible to do business with

on commented

We are leaving them, system is not user friendly, or intuitive, spending way too much time emailing customer service to get answers that take four days to tell me they cannot do it. Nothing links together, situation of triplicate work, for one task.

on commented

They over promise and fail to deliver. They don;t allow their staff the ability or time to adequately handle the customer. They promise to handle your payroll but if their are problems, they take no responsibility.

on commented

Late for payroll deposit deadline for the third time this year. I work with three hundred people, and we all have to wait on paycom.

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Editorial review

Paycom … Head is in the Clouds Somewhere?

It’s all going that way now folks, another cloud based service by Paycom (PAYC) a provider of Human Capital Management (HCM) offering software solutions. “Human Capital”, what does that even mean and what was wrong with Personnel Management? Remember The Prisoner, “I am not a number, I am a free man”. It’s a swanky software solution from recruitment up to retirement. They opened their doors to the world on the 31st October 2013 and their share price is hovering around USD 41.50 early June 16.

It’s a chunky price for a share and not to be sniffed at, so we drilled down and had a look at around 50 websites but only in the last year or so. We can no longer consider any reviews older than a year as lots can happen in a company in a year. We do not see the point of marking a company down if they have made serious efforts in rectifying their problems and if they pinned down some snazzy executive, this can easily be achieved in one year.

The most impressive so far is that the company’s accounts were released for year ending 31st December 2015 and their net income attributable to the company trebled in 2015 in comparison to 2014. That type of numbers is very unusual in business and is indeed very impressive but there could be a number of factors that needs to be considered. We would look into things like if this threefold is totally related turnover and not auctioning off the family silverware or in other words the fixed assets. So far, so good.

Apparently, they have found a tight niche in the market whereby Paycom’s solution does not require much customization and is purely based upon a system of record being maintained in a single database for all their Human Capital Management (HCM) processes. Well, nothing really special there in terms of a single database but impressive with regards to not requiring much hands on bespoking the software. One can read this in terms that they are forcing their clients to use their one database to fit all requirements as most companies do get hung up on their legacy systems.

So, these guys and gals at Paycom can do your recruitment, timesheet, payroll, reporting, applicant tracking, background checks, ACA payments and other taxation. Paycom can easily handle scheduling, holiday requests, obviously salaries and expenses management which is always a sore point with companies. Additionally, they can also do budgeting, compensation, performance calculations, document archiving, aligning to governmental or compliance laws, surveys and COBRA administration. It’s beginning to sound like a micro-management software and the only thing we detected that was missing is how about the toilet breaks?

So, is the above niche their little secret for the 63% hike in income for 2015?

Once again, we cannot locate a single verifiable customer testimonial and this would be our task to find a few.

Has Mr Chad Richison got the Midas Touch?

Chad Richison, the current founder, President and the Chief Executive Officer of Paycom. We couldn’t help but wonder if the man trusts anyone as he’s got all the 3 keys roles in the company and isn’t that one of the rules in resource, trust?

He was born in Tuttle, Oklahoma and took his tertiary education there too. He started his career with a large payroll company and probably spent most of time dreaming up his future, then moved to Colorado and worked for a smaller payroll company. In 1998, he made his dream happen and founded Paycom, we will surely feature Mr Richison in the future as he’s proving to be something special.

The 21st April 2014 must have been a very special day for him as he floated on the New York Stock Exchange (NYSE) offering 6,645,000 shares that yielded a whopping USD 64.3 million, there must have been some champagne flowing that night!

Mala Papachan
08 Jun 2016

Paycom Contact Details


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Company Profile

Public Company

7501 W Memorial Rd Oklahoma City, OK 7314, USA

Computer Software

Company Size
1001-5000 employees



, Founder and CEO
, Sales Executive at Paycom
, Operations Talent Acquisition Team Lead
, Corporate Recruiter at Paycom
, Human Capital Consultant at Paycom
, Employing top sales talent nationwide
, Leader of East Coast Client Relations
, N/A
, Helping build the best sales force in America!
, Seeking Talented Individuals for our St. Louis, Philadelphia, Denver and Tampa Offices
, Senior Paycom Specialist II at Paycom

Data Matching (Fuzzy Search)

This function searches for similarities in different listings, e.g. when two companies have similar addresses or phone numbers, even if they are not exactly the same.

The following companies have something in common with Paycom:

PAYCOR.COM - RepScore = 82% (Excellent), similarity index = 89%

PAYCOM BILLING SERVICES, INC. - RepScore = 100% (Excellent), similarity index = 30%

VERIZON WIRELESS - RepScore = 100% (Excellent), similarity index = 18%

MICROSOFT CORPORATION - RepScore = 50% (Average), similarity index = 18%

KELLER WILLIAMS REALTY, INC. - RepScore = 100% (Excellent), similarity index = 18%

IBM CORPORATION - RepScore = 100% (Excellent), similarity index = 18%

Country affiliation

United States

Paycom News

Paycom Lawsuits

Paycom Payroll, Et Al v. Richison, et al, No. 13-6181 (10th Cir. 2014 ...

The company was called "Ernest Group, Inc." and did business under the name " Paycom Payroll." David wrote two software programs for use at the company.

Website check registration date: 25 August 1998 - more than 3 years ago

This site uses a WHOIS protect service to hide its real owners and operators. Red flag.

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