Novashe reviews


Novashe's reputation score is 37%, which is average.



on commented

I had a similar issue with attempts to place a return. They have no phone number to reach. When I email, they want a form filled out that I am unable to open on my computer. I can view it on my phone ... Read more


on commented

customers are responsible for the returning shipping fee


on commented

This is the second time I have ordered items from this company. Have now contacted my credit card company to have them investigated. Do not use this company to purchase any goods. They are a fraud. This company needs to be outed on TV, Facebook etc and I intend to do this!


on commented

Oh how I wish I had read these comments before ordering from here. Not only are you not able to reach them the delivery service they use does not answer. Never received items. What a racket!
Carrie


on commented

Horrible!! I received my item and the dress was short and small. I am not a tall person. They keep trying to bargain with me in regards to returning the dress! I just want my refund!


on commented

Awful! They ought to be ashamed of themselves!
No customer service, just some dickhead sending an autoemail “I’m sorry to hear your clothes don’t fit”.
No address for returns.
Bunch of utter morons!
Close that illegal dump down!


on commented

This company's customer service is non existent. I paid to have a dress express shipped and we are two weeks overdue at this point and they are fighting with me to not have to refund me. I would ... Read more


on commented

Total nightmare to deal with. Getting a refund is like getting your wisdom teeth out--all pain and you're likely to get an infection.


on commented

DO NOT ORDER FROM NOVASHE! I CANNOT GET IN TOUCH WITH CUSTOMER SERVICE AND NEVER RECEIVED MY ITEMS. THIS COMPANY IS BASICALLY STEALING YOUR MONEY!


on commented

Never received my Christmas order asked for a refund the sent me an email stating this was going to happen but it never did. Now I cannot get the to respond, This company appears to be a SCAM!!


on commented

Very bad client service.
I have not been delivered for more than one month and been asked by their client service to look myself for the packet delivery. I had to look for a complain form at the loca... Read more


on commented

DO NOT ORDER FROM HERE! Never received order!


on commented

Terrible service. Took them almost a month just to process the order. They don't mention or tell you they the items are made and shipped from China. It's been a month and I still haven't received my item.


on commented

Same here the quality is terrible and no return I am going to file a complaint with the credit card company and try to get my money back spend $100 for a five dollar dress


on commented

Rubbish


on commented

Horrible quality and no response to return request. Never buy from them. File complaint with your credit card They will get your m Hey back


on commented

Ordered two things for my wife for Christmas paid extra for shipping and it has not shipped yet I have tried to reach them via their chat line but its offline I have sent several emails but no response even though they say they have a 24hr customer support center. I think I have been ripped off.


on commented

I am so sorry I didn't read these before I ordered. I went by their size chart. The dress is so small I wanted to send it back. They will not publish their address because they are in China. I am... Read more


on commented

Many Red flags with this company. The dress we purchased was not like the picture. Clothes arrive with NO invoice or return information. Returns are a long and arduous process.You have to fill out a... Read more


on commented

I ordered on 9-26-17 paid by visa. I have NEVER received my purchase. I've tried to contact the Co. at lest 4xs with no results. Stay away!!


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United States
78%

Portugal
6%

France
6%

Germany
6%

United Kingdom
6%

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www.novashe.com registration date: 25 April 2017 - less than 3 years ago

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