Gearbest reviews


Gearbest is a public company in consumer electronics with 1001-5000 employees. Gearbest's reputation score is 82%, which is excellent.



Gearbest Contact Details

Website

Address
Le Jia International No.999 Liang Mu Road Yuhang District, Hangzhou, 311121, Zhejiang, CN

Phone
+86.57185022088

Social media accounts

Company Profile

Type: Public Company

Industry: Consumer Electronics

Company Size:1001-5000 employees

Employees

, Buyer
, Buyer
, buyer
, buyer
, buyer
, Buyer
, Buyer
, Gearbest - online marketing
, Expert la Centrul de Analiză și Expertiză Juridică ”THEMIS” / CEO & Founder la Argumentul.ro / Reviewer la GearBest

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Country affiliation

United States
66%

Australia
7%

India
3%

Ireland
3%

China
3%

Italy
3%

Canada
3%

United Kingdom
3%

Russia
3%

Poland
3%

Possible negative reviews and complaints for Gearbest

Gearbest (347) 767-3793 Customer Service Phone Number, Address

GearBest is a large online retailer of electronics. The company was founded in September 2013. It is headquartered in Shenzen, China. GearBest offers a wide  ...

Source

Website check

www.gearbest.com registration date: 17 December 2013 - more than 3 years ago

Address: Le Jia International No.999 Liang Mu Road Yuhang District, Hangzhou, 311121, Zhejiang, CN

Phone number: +86.57185022088

domain www.gearbest.com is not listed in spam databases: good

Visitor comments about Gearbest



on commented


The best online store to buy.
I have never had problems with my many purchases at the store.


on commented

I bought from Gearbest a ready-to-fly quadcopter, some RC equipments (including an expensive Radio) and recently an action cam with some FPV equipment. Shopping experience was very positive, shipping was quite fast considering that I was buying from a Chinese store (about 2 weeks to reach Italy with priority express shipment).


on commented

On March 29, 2017, I bought a Leagoo M8 Pro on the Gearbest site. The shipping promise was between the 1st and 13th of April. I think that due to the day of the lie to date they have not sent my cell phone. The answering service only gives automatic answers, offering me the money back or having me wait. Now they want me to wait another 7 business days so they can maybe know which day to send. The company is heavily stuck, DX shipped similar products within 24 hours, but Gearbest can not meet deadlines of 10 business days.
Searching on the Brazilian website "reclameaqui.com.br" I have seen a complaint (complaint reclameaqui of 25296591) from a customer who bought THE SAME PRODUCT THAT MY TWO DAYS AFTER MY ORDER and has already had their order SENT, while my product does not even It was processed! Since you do not want to send my product, I have decided to open a complaint on the same site (reclameaqui complaint of 25635053). If they do not respond and send my cell phone in 24 hours, I will share this complaint on all international websites, social networks and youtube videos that mention Gearbest or Leagoo M8 Pro! I want my cell phone!
ON W1703291918568587


on commented

I bought an item. And they said:
"We are sorry to inform you that the order can't be shipped by the shipping method you seleted.
We have cancelled the order, we are arranging a full refund 9.89USD to your original payment account.
For credit card refund,it may take up 7 to 14 business days to appear in your account.This delay entirely depends on your credit card company and its intermediaries.
You can repalce new order and choose unregistered air mail (SYBPL).
Thank you for your cooperation."
I said OK and I bought new one. But i never get the item. I asked for refund 4 months after my purchase date. And they said:
"The shipping company is actually responsible for this loss which is sadly beyond our control.
Please review in detail our shipping and insurance policy in our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html"
NEVER BUY ANYTHING FROM GEARBEST.


on commented

Realmente soddisfatto sotto ogni punto di vista per l'ordine numero W1701310636211644 che conteneva :
- Original Smok V8 - Q4 0.15 ohm Coil Head
- Original WISMEC Reuleaux RX2 / 3 150W / 200W TC Box Mod
- Original Smok TFV8 Cloud Beast Tank Atomizer
- Leather Protective Case Battery Cover Bag for Wismec RX 200W Mod
In assoluto il miglior acquisto da me fatto, arrivato in meno di 30 giorni e imballato accuratamente!


on commented


I would like to share my experience with Gearbest, as it has always been a great experience.
I have bought several items, (mobile phone, powerbank, VR headsets, etc) and everything is well packed, quickly sent, and the support is really really good.
Without a doubt, I will continue to buy more goods from GearBest!


on commented

More than one year use services of this shop, the shop very much was pleasant, always fast delivery, regularly sales of goods at reduced prices. Very much it was pleasant that the goods always qualitative and don't happen fakes on goods. I am very happy with work of this shop and I can safely recommend it to the friends.


on commented

Gearbest is the best website to buy smartphones, widgets and etc.
The service is simply impeccable, everything under the control of gearbest is impeccable, from the quality of the products to its packaging. Even when things happen that are out of the control of the company, they handle it impeccably, for example, I made a purchase, and due to problems in the postal service of my country, this never arrived, and although it was not the fault of They, when they were informed, sent me the product again without any additional charge.
I bought many items in his store, and every purchase was made with total security and confidence in a company that has not disappointed me so far. These are just a few of the many purchases I made in gearbest:
-Dec 28, 2016 00:11:19 AM Order number: WB1612271811199389 Rating: 5 stars
-Jan 09, 2017 14:05:58 PM Order number: WB1701091405588558 Rating: 5 stars


on commented

Gearbest is the best website to buy smartphones, widgets and etc. The service is simply impeccable, everything under the control of gearbest is impeccable, from the quality of the products to its packaging. Even when things happen that are out of the control of the company, they handle it impeccably, for example, I made a purchase, and due to problems in the postal service of my country, this never arrived, and although it was not the fault of They, when they were informed, sent me the product again without any additional charge.


on commented

Since I been using this site, none problem as appeared. Everything just comes as requested with a medium time sometimes but it comes and is good prices.


on commented

Since 10.2015 i’m regular costumer on Gearbest and i have more than 60 orders.
I’ve never had bad experience or unpleasant situation.
Gearbest is one of the best sites for secure online shopping. All payments are secured with pay pall and all orders are carefully packed from Gearbest.
Shipping of orders is in reasonable time frame including or excluding tracking.
If there is some inconvenience they have great support which is very responsive, kind and always ready to support their clients.
With unbeatable prices and promotions for their subscribers and rewarding points system you can accumulate funds which are worth same as money.
All their clients have opportunity to review the product and their service helping clients to choose wisely.
In market today rarely you can find so versatile site.


on commented

I ordered a wireless mouse. the order number WP1612310351534079 arrived after 45 days! The mouse is excellent and also the service is A+.


on commented

I have one year experience in shopping experience from Gearbest.com.All is super OK.
The products are various and the prices are the best.
Customer service is available, responds quickly and solved all my problems (refund, resend parcel and shipping update).
In my opinion GearBest.com is the best.


on commented

Foi à 1 ano que conheci o Site GearBest, e desde aí não me arrependo por nada em fazer compras nele. Preços bem apeteciveis para um comprador procura sempre. Caso houvesse alguma demora eles estão prontos em ajudar. Já lá vão 25 encomendas, nenhuma delas falhou e vieram sempre impecáveis nenhuma reclamação. Todas elas demoraram no máximo 20 dias a chegar através SpainExpress (Priority line), que estão aqui enumeradas embaixo:
W1603051934470657
W1605181207547912
W1606061811551058
W1606071151502432
W1606191513335074
W1606232024207262
W1606260616001929
W1606291751025238
W1607270711414945
WW1607271305260976
W1608011420509062
W1608121738087976
W1608121741094809
W1609031404116674
W1609070601132307
W1610290710158895
W1610290712483198
W1610301657283093
W1610301659579122
W1611250810558439
W1611301751063817
W1612152009567065
W1701051823239252
W1702031759313323
W1703161113430762
Honestamente recomendo este Site GearBest.
Isto por enquanto a minha experiência e melhorar cada vez mais. Obrigado GearBest


on commented

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on commented

GearBest has become one of the best and trustworthy sites on internet from where to order cool equipment and gadgets. I have personally ordered multliple items from that site and all of them have arrived in time and the product itself is what it says on the site. A+ to the GearBest Team!


on commented

I've purchased different items several times on gearbest. In most cases they have lower prices than on other sites thanks to often promotions and flash deals.
You can choose the type of delivery (free => unregistered and long, or paid => registered, quicker and select the carrier/price of shipment).
The customer support answers your questions quickly.
Order number: W1702111411171480 Feb 11, 2017
Order number: W1612090914464309 Dec 09, 2016


on commented

I was using gearbest one year so far , and honestly it is the best e-shopping website ever , i tried many other famous websites but the advantages gearbest give clients are quite unique and good ,they respect their clients and they provide free shipping with fast delivery , also the products are like in pictures and if there is any problem their service client is always their to provide help .
from the orders i get i can mention :
-Mar 25, 2017 17:50:18 PMOrder number: W1703251750197404
-Mar 25, 2017 17:32:59 PMOrder number: W1703251732598530
-Mar 21, 2017 18:59:30 PMOrder number: W1703211859305374
-Feb 28, 2017 15:18:43 PMOrder number: W1702281518446880
-Feb 21, 2017 10:13:25 AMOrder number: W1702211013255681
-Dec 23, 2016 00:58:06 AMOrder number: W1612221858061485
-Dec 17, 2016 04:07:08 AMOrder number: W1612162207096419
-Dec 01, 2016 03:01:57 AMOrder number: W1611302101577243
-Oct 22, 2016 02:52:16 AMOrder number: W1610212152164600
-Oct 12, 2016 21:36:54 PMOrder number: W1610121636545975
and a lot more ,
rating :5 Stars


on commented

I buy many products in the Gearbest. The delivery is very fast and well packed. In any problem they support is avaible to solve, is very fast, secure, confiable and if the product are defective they refund. The price of the products is very atractive, in most times is more atractive then other sites.
The products are of good quality and have many options.
In Gearbest the reviews of the products are converted in points, which can be used as discounts, what makes me happy every time I buy at Gearbest.
My orders numbers is:
W1606121848031663
W1608290745285954
W1609190745115623
W1610050920165968
W1610090955380019
W1610140742501366
W1610211028440727
WP1611180545198925
W1612090550407179
W1701231202151948
WP1703211208112626


on commented

I made around 19 orders from Gear Best it's great company very honest the customer service is amazing regarding to contact refund and communications
they have a lot of products i hope they will keep improving
Below my orders no
W1703201352292872
W1703130118493616
W1703060127406899
W1702060346261543
W1701190629378687
W1701120621138862
W1701061323260121
W1612230528525747
W1612060200497633
W1612050416496591
W1611110535138917
W1610240138253568
W1610191236364734
W1610020933316386
W1609190836035978
W1608300508168298
W1608111358348562
W1606151727157640


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