Gearbest reviews


Gearbest is a public company in consumer electronics with 1001-5000 employees. Gearbest's reputation score is 38%, which is average.



on commented

To date, I had a good experience with GearBest, some minor drawback with some carrier that was immediately solved by the support staff.
Shipments have taken place satisfactorily and the receipt of the material has taken place in reasonable time, depending on the shipping required by the various options.
I can assert that I feel satisfied with GearBest, even with regard to the Flash Sale that I find very tempting and really convenient.


on commented

My first order was one year ago and since then Gearbest become one of my favorite online stores to buy electronics. The store has reasonable prices, genuine and quality products, good customer service, great loyalty program, wonderful buyers community. Strongly recommend. Also you can pay with PayPal so you always protected.
P.S. If you want to buy some Xiaomi products and afraid of fakes consider this place because you might be sure that you will get genuine product.


on commented

good store pro staff


on commented

Reliable, easy and fast. I'm a customer of this shop for more than a year and every order was perfect. From a very good on-line experience (both website and android app) to products handle with care and always delivered in time and always with tracking number. The customer service is very helpful and always answer fast. Definitively a very good online shop with tons of products.


on commented

Often I use this site (gearbest.com) for buying electronics. I want to note low prices, full compliance with the product description, constant discounts and promotions. The packages are packed well, there have not been any problems with the delivery yet. Send packages within 24 hours. Great site for shopping, I recommend!


on commented

I really like to buy on the Internet.
Basically I'm interested in various electronics and gadgets: smartphones, headphones, power banks, etc.
I like many people like Xiaomi. I have a lot of products of this brand.
Shop Gerabest is suitable for buying Xiaomi products like no other is better. Because they always have great prices, hold various promotions, the goods are always available, sent quickly.
It's still important that buying Xiaomi products in Gerabest, you are always sure that you will not get a fake and a marriage. Quality control and authenticity in this store is excellent.
One of my last purchases is Xiaomi Hybrid Pro, order W1704010157407631, only confirms my words above.
All the same quality service, excellent price 19.99 $, fast delivery.
I recommend this store, that's all I wanted to say!


on commented

The prices are very good and the range of products is amazing. I get everything I want in this one Place. Overall the items had a very good condition. Shipping is priceless and fast. I could Track every Order and I placed many Orders. You have a lort of shipping options. The packages arrived every time secure packed and in a very good condition. The Support is also very good. They are allways tryed to help and give answers for your questions or help for your problems. I recommend this shop without exception.


on commented

Gearbest.com - very good and trusted seller! I have made eight orders on this site (seven of them have already been received) and there is was no problem with each of them. All orders was shipped within one business day after payment and all of them well packed and without any damages. I ordered two pairs of headphones (Xiaomi Piston 3 and Meizu HD50), G1W-CB Digital Video Recorder, radio station and other items - all was original, brand new and working good! I recommend this store!
Below is my information about purchases:
Account name: Lesavik Grindavik
1. WP1606131129532093 - Automotive light
2. WP1606231718465258 - Meizu HD50
3. W1611300556388586 - Itazura Coin Cat Bank
4. WB1701011129015227 - T-508 Radio Station
5. W1701300628576187 - Xiaomi Piston 3
6. WB1702260809563897 - Mach 3 Razor Blades
7. W1703270302521283 - G1W-CB Car DVR
8. WB1704231402576654 - Xiaomi Towel


on commented


The best online store to buy.
I have never had problems with my many purchases at the store.


on commented

I bought from Gearbest a ready-to-fly quadcopter, some RC equipments (including an expensive Radio) and recently an action cam with some FPV equipment. Shopping experience was very positive, shipping was quite fast considering that I was buying from a Chinese store (about 2 weeks to reach Italy with priority express shipment).


on commented

On March 29, 2017, I bought a Leagoo M8 Pro on the Gearbest site. The shipping promise was between the 1st and 13th of April. I think that due to the day of the lie to date they have not sent my cell phone. The answering service only gives automatic answers, offering me the money back or having me wait. Now they want me to wait another 7 business days so they can maybe know which day to send. The company is heavily stuck, DX shipped similar products within 24 hours, but Gearbest can not meet deadlines of 10 business days.
Searching on the Brazilian website "reclameaqui.com.br" I have seen a complaint (complaint reclameaqui of 25296591) from a customer who bought THE SAME PRODUCT THAT MY TWO DAYS AFTER MY ORDER and has already had their order SENT, while my product does not even It was processed! Since you do not want to send my product, I have decided to open a complaint on the same site (reclameaqui complaint of 25635053). If they do not respond and send my cell phone in 24 hours, I will share this complaint on all international websites, social networks and youtube videos that mention Gearbest or Leagoo M8 Pro! I want my cell phone!
ON W1703291918568587


on commented

I bought an item. And they said:
"We are sorry to inform you that the order can't be shipped by the shipping method you seleted.
We have cancelled the order, we are arranging a full refund 9.89USD to your original payment account.
For credit card refund,it may take up 7 to 14 business days to appear in your account.This delay entirely depends on your credit card company and its intermediaries.
You can repalce new order and choose unregistered air mail (SYBPL).
Thank you for your cooperation."
I said OK and I bought new one. But i never get the item. I asked for refund 4 months after my purchase date. And they said:
"The shipping company is actually responsible for this loss which is sadly beyond our control.
Please review in detail our shipping and insurance policy in our terms and conditions here: http://www.gearbest.com/about/terms-and-conditions.html"
NEVER BUY ANYTHING FROM GEARBEST.


on commented

Realmente soddisfatto sotto ogni punto di vista per l'ordine numero W1701310636211644 che conteneva :
- Original Smok V8 - Q4 0.15 ohm Coil Head
- Original WISMEC Reuleaux RX2 / 3 150W / 200W TC Box Mod
- Original Smok TFV8 Cloud Beast Tank Atomizer
- Leather Protective Case Battery Cover Bag for Wismec RX 200W Mod
In assoluto il miglior acquisto da me fatto, arrivato in meno di 30 giorni e imballato accuratamente!


on commented


I would like to share my experience with Gearbest, as it has always been a great experience.
I have bought several items, (mobile phone, powerbank, VR headsets, etc) and everything is well packed, quickly sent, and the support is really really good.
Without a doubt, I will continue to buy more goods from GearBest!


on commented

More than one year use services of this shop, the shop very much was pleasant, always fast delivery, regularly sales of goods at reduced prices. Very much it was pleasant that the goods always qualitative and don't happen fakes on goods. I am very happy with work of this shop and I can safely recommend it to the friends.


on commented

Gearbest is the best website to buy smartphones, widgets and etc.
The service is simply impeccable, everything under the control of gearbest is impeccable, from the quality of the products to its packaging. Even when things happen that are out of the control of the company, they handle it impeccably, for example, I made a purchase, and due to problems in the postal service of my country, this never arrived, and although it was not the fault of They, when they were informed, sent me the product again without any additional charge.
I bought many items in his store, and every purchase was made with total security and confidence in a company that has not disappointed me so far. These are just a few of the many purchases I made in gearbest:
-Dec 28, 2016 00:11:19 AM Order number: WB1612271811199389 Rating: 5 stars
-Jan 09, 2017 14:05:58 PM Order number: WB1701091405588558 Rating: 5 stars


on commented

Gearbest is the best website to buy smartphones, widgets and etc. The service is simply impeccable, everything under the control of gearbest is impeccable, from the quality of the products to its packaging. Even when things happen that are out of the control of the company, they handle it impeccably, for example, I made a purchase, and due to problems in the postal service of my country, this never arrived, and although it was not the fault of They, when they were informed, sent me the product again without any additional charge.


on commented

Since I been using this site, none problem as appeared. Everything just comes as requested with a medium time sometimes but it comes and is good prices.


on commented

Since 10.2015 i’m regular costumer on Gearbest and i have more than 60 orders.
I’ve never had bad experience or unpleasant situation.
Gearbest is one of the best sites for secure online shopping. All payments are secured with pay pall and all orders are carefully packed from Gearbest.
Shipping of orders is in reasonable time frame including or excluding tracking.
If there is some inconvenience they have great support which is very responsive, kind and always ready to support their clients.
With unbeatable prices and promotions for their subscribers and rewarding points system you can accumulate funds which are worth same as money.
All their clients have opportunity to review the product and their service helping clients to choose wisely.
In market today rarely you can find so versatile site.


on commented

I ordered a wireless mouse. the order number WP1612310351534079 arrived after 45 days! The mouse is excellent and also the service is A+.


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Gearbest Contact Details

Website

Address
Le Jia International No.999 Liang Mu Road Yuhang District, Hangzhou, 311121, Zhejiang, CN

Social media accounts

Company Profile

Type
Public Company

Industry
Consumer Electronics

Company Size
1001-5000 employees

Employees

, Buyer
, Buyer
, buyer
, buyer
, buyer
, Buyer
, Buyer
, Gearbest - online marketing
, Expert la Centrul de Analiză și Expertiză Juridică ”THEMIS” / CEO & Founder la Argumentul.ro / Reviewer la GearBest

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Country affiliation

United States
66%

Australia
7%

India
3%

Ireland
3%

China
3%

Italy
3%

Canada
3%

United Kingdom
3%

Russia
3%

Poland
3%

Possible negative reviews and complaints for Gearbest

Gearbest (347) 767-3793 Customer Service Phone Number, Address

GearBest is a large online retailer of electronics. The company was founded in September 2013. It is headquartered in Shenzen, China. GearBest offers a wide ...

Source

Website check

www.gearbest.com registration date: Dec 17, 2013 - more than 3 years ago

Address: Le Jia International No.999 Liang Mu Road Yuhang District, Hangzhou, 311121, Zhejiang, CN

Phone number: +86.57185022088


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